Terms & conditions

One Binstead Hall

1. Introduction and Acceptance

Welcome to the official website of One Binstead Hall, operated by Smart Escapes (“we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms & Conditions, together with our Privacy Policy and any other policies referenced herein.

If you do not agree with any part of these terms, please do not use this website.

2. Purpose and Use of the Website

This website provides information about One Binstead Hall and allows guests to make accommodation enquiries and reservations. It may also include marketing and promotional content relating to our property and services.

The website is intended for personal, non-commercial use only. You must not use it for any unlawful, fraudulent, or prohibited purpose. We reserve the right to restrict or refuse access to the website at our discretion if these terms are breached.

By making a reservation, you confirm that you are legally able to enter into a binding contract. Minors may only use this website under the supervision of a parent or legal guardian.

3. Intellectual Property

All content on this website, including text, images, photographs, logos, branding, and design elements (“Content”), is owned by or licensed to Smart Escapes and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any Content without prior written consent. Any feedback, suggestions, or ideas submitted to us may be used without obligation or compensation.

4. Bookings and Reservations

All bookings made through this website are subject to availability and acceptance. By confirming a reservation, you agree to comply with all house rules, policies, and instructions provided before or during your stay.

While we aim to ensure accuracy in pricing and availability, errors may occur. We reserve the right to correct errors or cancel reservations affected by such inaccuracies.

Bookings are intended for personal leisure use only. One Binstead Hall is designed exclusively for two adult guests. Group bookings, events, or commercial use are not permitted.

For security purposes, valid government-issued photo identification is required prior to arrival for secure keyless access. We reserve the right to refuse access if identity verification is not provided or does not match the booking details.

5. Payment and Cancellation

Payment and cancellation terms vary depending on the rate selected and will be clearly stated at the time of booking. Please review these carefully before confirming your reservation.

Where applicable, we reserve the right to charge for late cancellations, no-shows, damages, or breaches of house rules in accordance with the agreed booking terms.

By providing payment details, you authorise us to process charges in line with your booking agreement.

6. No Pets Policy

One Binstead Hall operates a strict no-pets policy. Pets of any kind are not permitted within the property.

This policy is in place to maintain hygiene, comfort, and a consistent experience for all guests. Assistance animals may be considered where required by law; please notify us in advance if applicable.

7. Non-Smoking Policy

One Binstead Hall is a non-smoking property. Smoking or vaping is not permitted anywhere inside the apartment.

Any breach of this policy may result in additional cleaning and deodorising charges.

8. Care of the Property

Guests are expected to treat the apartment and its contents with care and respect. Decorations, alterations, or actions that may cause damage to the property are not permitted.

Any damage, loss, or excessive cleaning required as a result of a guest’s stay may be charged accordingly.

9. Guest Conduct and Responsibilities

One Binstead Hall is located in a quiet residential setting and is intended for guests seeking a calm and refined stay. Parties, events, and gatherings are not permitted.

Guests must comply with all house rules and local regulations during their stay. Failure to do so may result in termination of the booking without refund.

10. Disclaimer and Limitation of Liability

The website and accommodation are provided “as is”. While we take every reasonable step to ensure a high standard of comfort and safety, use of the website and stay at the property is at your own risk.

We are not responsible for loss or damage to personal belongings brought onto the premises. Guests are advised to take appropriate precautions with valuables.

11. Privacy and Communications

Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using the website or making a booking, you may receive essential communications relating to your stay. Marketing communications are optional and can be opted out of at any time.

12. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time. Any changes will take effect immediately upon being published on this website.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact us via the details provided on this website.